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Customer Insight

Never Bid Blind Again!

Project Image
Appstore

Problem

Contractors sought a solution to
pre-qualify customers before taking
on new projects. The challenge lies
in situations where customers request
projects without owning the property
or not having the means to fund the work.

Solution

Developing a mobile application and
web platform that enables contractors
to search for an address and access
a comprehensive set of measurements,
providing deeper insights into the
homeowner’s profile.

My Role

As the sole designer, I crafted a
cohesive brand identity based on the
owner’s vision and designed wireframes
for the mobile app, web app, and
accompanying website.

Scope

The entire design process,from concept
tocompletion, was accomplished in
three months.

Web App

View on Figma!

Home page

The home page provides users with an interactive map powered by Google Maps.

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Searching a neighborhood

On the homepage, users can explore neighborhoods by
either searching for a specific address or zooming in to
select individual homes.

Measurements

Once a home is unlocked, users gain access to detailed information about the property, such as the year it was built, square footage, number of bedrooms, and other key metrics. Additionally, they can view advanced measurements like the homeowner's ability to pay, credit score, discretionary income index, and more.

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Selecting a measurements

Users can also delve deeper into specific metrics,
such as the ability-to-pay score. This feature allows
them to see the homeowner's ranking within a defined
range for a clearer assessment.

Mobile App

View on Figma!

The Customer Insight app is available for download on both Apple and Android devices, offering the same robust functionality as the web application. Users can search for homes, unlock property measurements, and gain valuable insights on the go.

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Additionally, users can save properties for later review, organize homes for future bids, or manage upcoming projects with ease

The app provides access to a wide range of metrics and rankings,
empowering contractors with detailed insights to make informed decisions.

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Problem Space

The founder of Customer Insight, a successful landscaping business owner, faced recurring challenges with customers canceling projects or being unable to pay after work was completed. To address this, the founder envisioned an application that would allow contractors to prequalify customers, fostering greater trust and reliability between contractors and their clients.

My Focus

My primary focus was to transform the founder’s vision into a practical and intuitive application. The goal was to design a platform that is simple, user-friendly, and effective for on-the-go use. This meant creating a solution that enables contractors to quickly search for homeowners and decide whether to pursue a project or accept a bid with confidence.

Lo-Fi Designs

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Hi-Fi Designs

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